Publications
National Panel of Tenants and Service Users - Mini Report - Tenant Participation and Digital Access - Year 6 - August 2019
Get an insight from the Panel of people's awareness and experiences of tenant participation and access to digital services.
Updated 06 August 2019 Corporate publications
Tenant Advisors find out how easy it is to find out how to contact a landlord in an emergency
Work by our Tenant Advisors found that most landlords make it easy to contact them in an emergency. Read a short summary of the findings.
Updated 20 December 2018 National reports
Regulatory Framework Review Consultation Report - Independent analysis - January 2024
Read an independent review of all of the consultation responses
Updated 13 February 2024 Consultations
Homelessness information on council websites: a review
Work by our Tenant Advisors found that most councils make it easy it easy to find information about homelessness services on council websites. Read the findings.
Updated 29 June 2018 National reports
Consultation on the Energy Efficiency Standard for Social Housing 2 (EESSH2) indicators
Updated 10 November 2020 Consultations
Our regulation of social housing in Scotland: Our response to consultation feedback - February 2024
Read our response to the consultation to get an overview of the changes to how we regulate.
Updated 13 February 2024 Corporate publications
National Panel of Tenants and Service Users - Year 2 - June 2015
Read the findings from the second year of research with our National Panel which shows the quality of tenants’ homes, speed of emergency repairs response and affordability are central to tenant satisfaction.
Updated 19 June 2015 Corporate publications
Volunteer Tenant Advisors - Application form
Updated 10 January 2022 Information for tenants
Volunteer Tenant Advisors - Information pack
Updated 10 January 2022 Information for tenants
Volunteer Tenant Advisors - Equal opportunities form
Updated 10 January 2022 Information for tenants